Work Flow

Pre-Planning

Project Initiation and Management

Establishes the need for a Continuity of Operations plan. This includes obtaining management support and organizing and managing this phase of the project to completion within agreed time and budget limits.

Risk Evaluation and Control

Determines the events and environmental surroundings that can adversely affect the organization and its facilities with disruption as well as disaster, the damage such events can cause, and the controls needed to prevent or minimize the effects of potential loss. A cost-benefit analysis is prepared to justify investment in controls to mitigate risks.

Impact Analysis

Identifies the impacts resulting from disruptions and disaster scenarios that can affect the organization and techniques that can be used to quantify and control such impacts. Critical functions are established, their recovery priorities, and interdependencies so that recovery time objectives can be determined.

 

Planning

Developing Continuity Strategies

Determines and guides the selection of alternative organizational recovery strategies for restoring operations and information technologies within the recovery time objective, while maintaining the organization’s critical functions.

Emergency Response and Operations

Develops and implements procedures for response and stabilizing the situation following an incident or event, including establishing and managing an Emergency Operations Center to be used as a command center during the emergency.

Developing and Implementing Continuity Plans

Designs, develops, and implements the Continuity of Operations plan that provides recovery within the recovery time objective.

 

Post-Planning

Awareness and Training Programs

Creates corporate awareness and enhance the skills required to develop, implement, maintain and execute the Continuity of Operations plan.

Maintaining and Exercising Continuity Plans

Pre-plans and coordinates plan exercises, and evaluate and document exercise results. Develop processes to maintain the currency of continuity capabilities and the plan document in accordance with the organization’s strategic directions. Verify that that plan will prove effective by comparison with a suitable standard, and report results in a clear and concise manner.

Public Relations and Crisis Coordination

Develop, coordinate, evaluate, and exercise plans to handle media during crisis situations. Develop, coordinate, evaluate, and exercise plans to communicate with, and as appropriate, provide trauma counseling for employees and their families, key constituencies, critical suppliers, and senior government officials during the crisis.

Coordination with Public Authorities

Establish applicable procedures and policies for coordinated response, continuity, and restoration activities with local authorities while ensuring compliance with applicable statutes or regulations.
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